Terms of Services
1. About
The purpose of these General Terms and Conditions of Sale (GTCS) is to define the rights and obligations of the parties in the context of the online sale of products and/or services offered by ESCOU via the site ambling-shoes.com.
2. Identification of the seller
Company name: ESCOU
Legal form: EURL
Registered office: 441 Chemin du Cas 83330 Le Castellet
SIREN: 900890625
Intracommunity VAT number: FR75900890625
E-mail: info@ambling-shoes.com
3. Products and services
The products and services offered are those shown on the site.com website. They are described and presented as accurately as possible. However, minor variations in description or presentation may occur without the seller being held liable.
4. Prices
The prices of products and services are indicated in euros, inclusive of all taxes, and exclude delivery costs. ESCOU reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the price list in force at the time the order is validated.
5. Order
Any order placed on the site site.com implies full acceptance of these GCS. An order confirmation will be sent to the customer by e-mail once payment has been confirmed.
6. Payment
Payment is made online using the secure payment methods available on the site. The order will only be dispatched once payment has been confirmed.
7. Delivery
Products are delivered to the address indicated by the customer at the time of ordering. Delivery times are given for information only and may vary depending on the carrier and the destination.
8. Right of withdrawal
In accordance with current legislation, the customer has a period of 14 days from receipt of the products to exercise his or her right of withdrawal without having to justify his or her reasons or pay any penalties, with the exception of return costs.
In the case of our ‘Satisfied or your money back’ offer, the customer is expected to contact our support team at info@ambling-shoes.com specifying their order number, address and preferred method of reimbursement. ESCOU undertakes to pay all return costs.
9. Guarantees and after-sales service
Products are covered by the legal warranties of conformity and against hidden defects. In the event of a defective product, the customer may contact customer service at info@ambling-shoes.com to obtain a refund or replacement.
10. Liability
ESCOU cannot be held responsible for any indirect damage resulting from the use of the site or the products sold.
11. Personal information
The information collected on the site is processed in compliance with the regulations in force. Customers have the right to access, rectify and delete their personal data by contacting info@ambling-shoes.com.
12. Applicable law and disputes
These GCS are governed by French law. In the event of a dispute, an amicable solution will be sought before any legal action is taken.
13. Contact
If you have any questions, please contact us at info@ambling-shoes.com.